general terms and conditions

I. Scope
1. The following General Terms and Conditions (GTC) apply to all orders, both non-binding pre-orders and binding orders for parcel delivery, to entrepreneurs and consumers via this online presence for deliveries within Germany.
2. An entrepreneur within the meaning of § 14 BGB is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity. A consumer within the meaning of § 13 BGB is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
 
II. Conclusion of contract
The product pages in our shop are non-binding representations of our product range.
As an existing customer or new customer, you have the option of placing a binding order for products. You are not considered a new customer if you live in the same household as an existing customer or if you already have an account with Wildfood.
 
1. Binding order for parcel delivery
a) Your contractual partner for binding orders for parcel delivery is Interfood GmbH, Von-Coels Straße 405, 52080 Aachen, Germany.
b) Once you have found the product you are looking for, you can add it to your shopping cart without obligation by clicking the [Add to cart] button. You can view the contents of the shopping cart at any time by clicking on the shopping cart icon in the upper right area. The products in the shopping cart can be removed from the shopping cart at any time by pressing the trash can icon [Remove product]. If you now want to place a binding order for the products, registration is first required. To register, the data provided must be entered in the form. After registration and registration in the shop system, select the order for parcel delivery ("express delivery parcel") with the desired date. To do this, click on the corresponding button [Next]. After selecting the payment method, you will be taken to an overview page at the end of the ordering process, where your ordered products and the final amount are displayed. By clicking on the button [binding purchase] you make a binding declaration of intent in the form of an offer to conclude a purchase contract. Up to this point, the process can be aborted at any time by closing the browser window. You can correct input errors by clicking on the link [Change shopping cart], clicking on the link [Change address], clicking on the link [Shipping method] or the [Back] button and entering your entries corrected.
After submitting your binding declaration of intent, you will automatically receive a confirmation of receipt of your order. This does not constitute acceptance of your offer to conclude a purchase contract.
The contract is only concluded by acceptance of the offer by us, by sending you an order confirmation or by delivery of the goods to the parcel service provider.
Pre-orders of spirits and other items that are subject to separate legal sales restrictions will not be executed to minors.
 
 
III. Further terms and conditions with mandatory information for binding orders for parcel delivery
The following additional terms and conditions with mandatory information apply exclusively to binding orders for parcel delivery in accordance with point II. 2) of these terms and conditions.
 
1. Delivery time
We will deliver your bindingly ordered goods on the delivery date you have chosen, at the earliest within 2 working days after your order or, in the case of advance payment methods,  within 3 working days at the earliest after payment has been made by you. Sundays and public holidays must be taken into account. Except for problems of the commissioned shipping company that could not be foreseen by us, the delivery will reach you in 3-4 working days after your order or, in the case of prepayment methods,  in 4-5 working days after your payment has been made. If the delivery times deviate in individual cases, this is shown on the respective product page. If, due to an unforeseeable delay, the goods do not reach you at the commissioned shipping company in the time specified by us, we ask for immediate notification so that we can investigate this with the commissioned sender. The stated delivery times are for domestic shipping.
 
2. Cancellation policy for consumers and cancellation form
Information on your statutory right of revocation as well as a revocation form can be found here.
 
3. Prices, minimum order value, delivery area and shipping costs
a) The prices stated on the product pages are final prices and include VAT.
b) The minimum order value is € 3 0.00 (gross value of goods).
c) We only ship within Germany. International shipping is not offered.
d) The shipping costs are € 4.99 up to a value of € 59.99. For orders over € 60.00 we deliver free of charge.
 
4. Payment instructions
a) Payment is generally made either by PayPal, Visa or Mastercard credit card or instant bank transfer. You can select your preferred payment method during the ordering process.
b) If you pay by credit card, your account will be debited immediately after the goods have been handed over to the parcel service provider.
 
5. Statutory liability for defects
The statutory provisions on liability for defects shall apply.
 
6. Contract language
The language of the contract is German.
 
7. Vertragstextspeicherung
The text of the contract is not stored by us. You can save this by printing out the offer using the print function of our shop or your browser. You would have to arrange for the text of the contract to be saved in reproducible form (e.g. by taking a screenshot of the respective offer or converting the text of the contract into pdf format).
 
8. Complaints
The EU Commission provides an online platform for out-of-court dispute resolution. This allows consumers to resolve disputes in connection with online orders without the involvement of a court. The following link will take you to the European Commission's platform for online dispute resolution (OS): http://ec.europa.eu/consumers/odr/
 
The General Consumer Arbitration Board of the Centre for Arbitration is generally responsible for general consumer problems, which you can reach at https://www.verbraucher-schlichter.de or at the following address: Straßburger Straße 8, 77694 Kehl am Rhein. However, we would like to point out that we are neither willing nor obliged to participate in the dispute resolution procedure.
 
IV. Data protection
We undertake to observe and comply with all legal provisions on data protection. In particular, reference is also made to the General Data Protection Regulations.
 
V. Severability clause
The invalidity of one or more of the above clauses does not affect the validity of the other clauses of these GTC and the remaining components of the contract.
 
Status: 2.05.2023